Resolved -
We have received confirmation that the issue with bank payment confirmations has been resolved.
Mar 17, 16:27 UTC
Identified -
Our payment service provider has identified the issue starting at 10:30, resulting in authentication errors for the redirect 3DS flow, which could impact your sales
Mar 17, 15:06 UTC
Resolved -
This incident has been resolved.
Mar 17, 11:03 UTC
Update -
We are continuing to monitor the situation. The system is functioning normally, and we will complete our monitoring first thing Monday morning.
Mar 16, 09:12 UTC
Monitoring -
We have identified the root cause and deployed a fix. A few minor issues remain, which we will resolve tomorrow.
Mar 15, 22:00 UTC
Investigating -
We are currently experiencing an issue with ticket reservations on ticketco.events (webshop). Our team is actively investigating
Mar 15, 20:56 UTC