Resolved -
Payment services have returned to normal traffic levels.
Apr 22, 05:13 UTC
Update -
Online payments have returned to normal flow and error rates. We will continue to monitor the situation through tomorrow morning to ensure stability.
Apr 21, 21:13 UTC
Update -
Our payment provider is still experiencing issues, and we will continue to monitor the situation closely.
Apr 21, 19:54 UTC
Update -
Our payment provider has reported a new wave of DDoS attacks targeting their services, and they are still experiencing issues processing online payments.
While some transactions are going through, the volume is significantly lower than normal.
Apr 21, 18:53 UTC
Monitoring -
Our payment provider has reported that the issue is now under control, and we can expect improvements in service availability.
We are continuing to monitor the situation closely.
Apr 21, 18:14 UTC
Update -
One of our payment providers is currently experiencing a DDoS attack on their services, which is affecting all online payments.
Point of Sale (POS) and Admin sales are functioning normally, but customers may encounter issues with online payments until the provider regains full control of their systems.
Apr 21, 17:29 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 21, 17:19 UTC
Investigating -
We are currently investigating this issue.
Apr 21, 17:17 UTC