TicketCo AS Status

All Systems Operational

About This Site

Welcome to TicketCo´s status page. Here you can see if there is planned maintenance or performance issues with our systems.

TicketCo cloud platform Operational

TicketCo payment systems Operational

Communications between event organizer app and cloud platform Operational

Public API Operational

Ticket distribution on email Operational

Ticket distribution on SMS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Platform response time (web)

Fetching

Past Incidents

Oct 5, 2022

No incidents reported today.

Oct 4, 2022

Outbound SMS are currently down

Resolved - We are back in normal production and all SMS are flowing as they should.
Oct 4, 10:36 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 4, 06:30 UTC

Investigating - We have an issue with sending SMS messages in the system. We are working on a fix together with our partners. All outbound SMS traffic in the system is currently offline.
Oct 4, 06:30 UTC

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

Error routing traffic in the system.

Resolved - There was a configuration error in production from 13:27 to 13:47 UTC. This causes ticket buyers to be route to one event queue in the system. It affected most accounts in the system and a few ticket buyers. The error was discovered fast and the configuration was updated and the system was back to normal again.
Sep 23, 13:30 UTC

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.