All Systems Operational

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Welcome to TicketCo´s status page. Here you can see if there is planned maintenance or performance issues with our systems.

Uptime over the past 90 days. View historical uptime.
TicketCo Flex / Our API platform Operational
TicketCo Flex / Profiles Operational
TicketCo Flex / Subscriptions Operational
Event Operational
Public API Operational
TicketCo Flex / Inventory Operational
TicketCo Flex / Reservations Operational
TicketCo Admin / Our web administration module Operational
TicketCo Flow / Our fan journey Operational
TicketCo Flow / Version 1.0 Operational
TIcketCo Flow / Version 2.0 Operational
TicketCo Flow / Payments Operational
Ticket Distribution / SMS Operational
Ticket Distribution / email Operational
TicketCo Connect / Our integration module Operational
TicketCo Connect / HID Operational
TicketCo Connect / Fortress Operational
TicketCo Media Service / Our streaming platform (TMS) Operational
TicketCo AdminApp / Our POS solution Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Platform response time (web)
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Sep 25, 2026

Service Notice: Global .shop Domain Outage Affecting Direct Links
Resolved - This incident has been resolved.
Sep 25, 05:11 UTC
Monitoring - We are reopening this incident: https://status.ticketco.events/incidents/10vjb0jx4kns. The DNS problem at the .shop domain registry has not been fully resolved, and some customers may still be unable to reach ticketco.shop. This is outside TicketCo's systems. We are monitoring the situation and will post another update as soon as we know more.
Sep 24, 19:25 UTC

Sep 24, 2026

Service Notice: Issues Loading TicketCo Shop Pages Status: Investigating
Resolved - This incident has been resolved.
Sep 24, 18:25 UTC
Monitoring - Impact: Access to .shop landing pages (such as ticketco.shop) is currently being restored and is already working for many users.
Status & Details: The external top-level domain registry owners responsible for the .shop extension are currently deploying a resolution for the widespread outage. Please note that because this disruption originates entirely from an external global registry rather than TicketCo's system, full global propagation depends on their infrastructure. While the fix is applying, temporary fluctuations or delays cannot be completely ruled out until the registry fully stabilizes worldwide.
Scope: TicketCo's core services remain 100% operational. All ticket sales on standard ticketco.events direct URLs, Organizer Admin Dashboards, Box Office (POS) systems, and Door Scanning apps are completely unaffected.
Recommendation for Organizers: If any ticket buyers encounter delays opening a .shop link while global DNS finishes updating, please direct them to your standard ticketco.events event link as a direct, unaffected alternative.
Our engineering team continues to monitor the global registry's recovery progress closely.
Sep 24, 17:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 24, 17:10 UTC
Investigating - Status: External Service Disruption
Impact: Ticket buyers accessing custom .shop landing pages (such as ticketco.shop) are encountering loading errors. This is due to a widespread, global outage affecting the central .shop domain registry worldwide.
Scope: All core TicketCo services are 100% operational. Purchases via standard ticketco.events URLs, Organizer Admin Dashboards, Box Office (POS) systems, and Door Scanning apps are completely unaffected.
Status & Action: Because this stems from an external global registry issue, our team is closely monitoring the registry's recovery efforts to ensure ticketco.shop links auto-resolve as soon as the global provider fixes the disruption.
Action for Organizers: Replace or share your direct ticketco.events event links on social media and customer support channels. Buyers can complete transactions without issue on ticketco.events.
We will post our next update as soon as the central domain registry reports progress.
Sep 24, 16:47 UTC

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Admin functionality, degraded performance
Resolved - Everything is back to normal, the issue with the Admin functionality is fully resolved.
Sep 22, 12:08 UTC
Update - We are continuing to monitor for any further issues.
Sep 22, 11:54 UTC
Monitoring - We've identified and fixed the issue and are now monitoring to confirm everything is stable. If you're still experiencing problems, please contact support@ticketco.io.
Sep 22, 11:53 UTC
Investigating - We're aware of an issue impacting parts of the admin area and are actively looking into it. Ticket purchasing continues to work normally. An update will follow shortly.
Sep 22, 11:45 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

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