Resolved -
The issue with the shopping baskets API has been resolved and the purchase process is fully operational again. We'll continue monitoring to ensure stability. We are sorry for any inconvenience this may have caused. If you need any further help, please reach out to support@ticketco.io.
Aug 31, 10:03 UTC
Monitoring -
A fix has been deployed and we're seeing operations return to normal. We'll continue to monitor closely.
Aug 31, 09:29 UTC
Identified -
We're currently experiencing issues with the shopping baskets API and the purchase process on some of the workflows, affecting a limited number of customers. Our team is already working on a hotfix. ETA 20-30 minutes.
Aug 31, 09:00 UTC