All Systems Operational

About This Site

Welcome to TicketCo´s status page. Here you can see if there is planned maintenance or performance issues with our systems.

TicketCo cloud platform ? Operational
TicketCo payment systems ? Operational
Communications between event organizer app and cloud platform ? Operational
Public API ? Operational
Ticket distribution on email ? Operational
Ticket distribution on SMS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Platform response time (web)
Fetching
Past Incidents
Aug 20, 2022

No incidents reported today.

Aug 19, 2022
ElastiCache Redis security update
Completed - The scheduled maintenance has been completed.
Aug 19, 04:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 04:00 UTC
Update - This Friday, August 19th from 6:00 AM to 6:30 AM CEST there will be a scheduled ElastiCache Redis downtime due to important security update reason. Service may be unavailable for approximately 30 minutes.
Aug 18, 13:07 UTC
Update - This Friday, August 19th from 6:00 AM to 6:30 AM CEST there will be a scheduled ElastiCache Redis downtime due to important security update reason. Service may be unavailable for approximately 30 minutes.
Aug 18, 13:05 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 13:02 UTC
Scheduled - This Friday, August 19th from 6:00 AM to 6:30 AM CEST there will be a scheduled ElastiCache Redis downtime due to important security update reason. Service may be unavailable for approximately 30 minutes.
Aug 18, 13:01 UTC
Aug 18, 2022

No incidents reported.

Aug 17, 2022

No incidents reported.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
We are expecting high load on the cloud platform today at 12:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 11, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 12:01 UTC
Scheduled - Ticket buyers will be queued into the cloud platform according to their place in the queue. We will monitor the situation.

Administrators can access the platform directly by using https://ticketco.events/admin and should not be queued.

The performance and user experience is expected to be normal during the high load period, but new users will be queued when the load is too high and get access according to their spot in the queue.

Yours

The TicketCo Team
Aug 11, 11:03 UTC
Aug 10, 2022
There is a ongoing partial platform outage
Resolved - This incident has been resolved.
Aug 10, 09:22 UTC
Identified - Unfortunately, we experience a partial platform outage.

We are working on fixing the problem.

--
TicketCo team
Aug 10, 08:17 UTC
Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

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