We will carry out a planned upgrade of our core database platform to keep TicketCo fast, secure, and reliable.
What to expect: During this window there will be a short period of downtime, expected to last up to 30 minutes, during which ticket purchasing, the box office, ticket scanning, the organizer dashboard, and the API may be temporarily unavailable or return errors.
We have scheduled this in the early-morning off-peak period to minimize disruption. No action is required on your part, and service will return automatically once the upgrade is complete.
Thank you for your patience.
Posted on
Jul 14, 2026 - 10:58 UTC