We have experienced availability issues platform-wide

Incident Report for TicketCo AS

Resolved

This incident has been resolved.

Posted May 07, 2021 - 14:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 07, 2021 - 14:06 UTC

Update

We are continuing to investigate this issue.

Posted May 07, 2021 - 13:51 UTC

Investigating

We are currently investigating this issue.

Posted May 07, 2021 - 13:42 UTC

This incident affected: TicketCo Cloud Platform, TicketCo payment systems, Communications between event organizer app and cloud platform, Public API and Ticket Distribution (Ticket distribution on SMS, Ticket distribution on email).