Some web transactions are slow or failing

Incident Report for TicketCo AS

Resolved

This incident has been resolved.

Posted May 16, 2022 - 16:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 16, 2022 - 16:17 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted May 16, 2022 - 15:29 UTC

This incident affected: Ticket Distribution (Ticket distribution on SMS, Ticket distribution on email), TicketCo Cloud Platform, TicketCo payment systems, Communications between event organizer app and cloud platform, and TicketCo Online Platform (Public API).