Web transactions slow or failing

Incident Report for TicketCo AS

Resolved

This incident has been resolved.
Posted Apr 06, 2021 - 12:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 06, 2021 - 11:07 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 06, 2021 - 10:55 UTC

Investigating

Some web transactions are slow or failing. Investigating...
Posted Apr 06, 2021 - 10:31 UTC
This incident affected: TicketCo Flow / Our fan journey (TIcketCo Flow / Version 2.0), TicketCo Flex / Our API platform (Public API), and TicketCo AdminApp / Our POS solution.