Profile QR Code Generation Issues

Incident Report for TicketCo AS

Resolved

The issue with QR code storage and display has been resolved. All profile QR codes are now being saved correctly and displaying as expected.
Posted Oct 14, 2025 - 17:10 UTC

Monitoring

The issue with QR code storage and display has been fixed and deployed.
Posted Oct 14, 2025 - 16:47 UTC

Identified

We've identified issues with QR code generation and display in profiles
Posted Oct 14, 2025 - 16:32 UTC
This incident affected: TicketCo Flex / Our API platform (TicketCo Flex / Profiles).