We have experienced availability issues platform-wide

Incident Report for TicketCo AS

Resolved

This incident has been resolved.

Posted Jan 23, 2021 - 06:31 UTC

Investigating

We are currently investigating this issue.

Posted Jan 23, 2021 - 05:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 23, 2021 - 05:52 UTC

Investigating

We are working to identify and resolve the issue

Posted Jan 23, 2021 - 05:38 UTC

This incident affected: TicketCo Flow / Our fan journey (TIcketCo Flow / Version 2.0, TicketCo Flow / Payments, Ticket Distribution / SMS, Ticket Distribution / email), TicketCo Flex / Our API platform (Public API), and TicketCo AdminApp / Our POS solution.