We have experienced availability issues platform-wide

Incident Report for TicketCo AS

Resolved

This incident has been resolved.

Posted Jan 23, 2021 - 06:31 UTC

Investigating

We are currently investigating this issue.

Posted Jan 23, 2021 - 05:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 23, 2021 - 05:52 UTC

Investigating

We are working to identify and resolve the issue

Posted Jan 23, 2021 - 05:38 UTC

This incident affected: Ticket Distribution (Ticket distribution on SMS, Ticket distribution on email), TicketCo Cloud Platform, TicketCo payment systems, Communications between event organizer app and cloud platform, and TicketCo Online Platform (Public API).