Partial platform outage

Incident Report for TicketCo AS

Resolved

This incident has been resolved.

Posted Aug 15, 2018 - 11:18 UTC

Update

The platform is fully recovered now.

Posted Aug 15, 2018 - 11:17 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 15, 2018 - 10:37 UTC

Monitoring

The platform is recovering. It may still be slow for some users until it recovers completely

Posted Aug 15, 2018 - 10:29 UTC

Investigating

We are having a partial platform outage, caused by an unusual traffic spike. Working to mitigate it asap

Posted Aug 15, 2018 - 10:16 UTC

This incident affected: TicketCo cloud platform, Communications between event organizer app and cloud platform, and Public API.