Still working to resolve the issues. Ticket sales are paused until we resolve it.
Posted Feb 12, 2021 - 15:23 UTC
Identified
Some web transactions were slow or failing. We have identified the root cause and working on fixing the problem.
Posted Feb 12, 2021 - 15:00 UTC
This incident affected: TicketCo cloud platform, TicketCo payment systems, Ticket distribution on email, Communications between event organizer app and cloud platform, Public API, and Ticket distribution on SMS.